At Dhaka Shopping Mart (www.dhakashoppingmart.com),
we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.
This Privacy Policy explains what types of personal data we collect, how we use it, and your rights regarding your information.
Information We Collect
We collect personal information in several ways, including:
1. Account Information
When you create an account, we collect details such as your name, phone number, email address, and billing/shipping address.
2. Order Information
When you make a purchase, we collect payment details, transaction history, and other order-related information to process your purchase securely.
3. Cookies and Tracking Information
We use cookies to enhance your browsing experience. These may collect information such as your IP address, browser type, device information, and on-site activities.
Cookies help us improve our services, personalize your shopping experience, and analyze site performance.
4. Communication with Us
If you contact us via email, phone, or live chat, we collect information related to your inquiries, feedback, or support requests.
How We Use Your Information
We use the collected information for the following purposes:
To process and deliver your orders.
To communicate with you regarding your orders, offers, and updates.
To improve our website’s performance, design, and usability.
To personalize your shopping experience and recommend relevant products.
To provide customer support and resolve any issues.
Data Security
We take your data protection seriously.
All personal information is stored on secure servers and protected using industry-standard security practices, including SSL encryption.
However, please note that no method of online transmission or storage is completely secure, and we cannot guarantee absolute protection.
Sharing Your Information
We never sell or rent your personal information to third parties.
However, we may share limited data with trusted partners who assist us in:
Order fulfillment and delivery
Payment processing
Website operation and technical support
These partners are required to maintain strict confidentiality and use your data only to perform agreed services.
Your Rights
You have full control over your personal information. You can:
Access and review your personal data
Update or correct your information
Request account deletion
To manage or delete your data, please contact us through our official channels listed below.
Changes to This Policy
We may update this Privacy Policy periodically.
All updates will be posted on this page with an updated effective date.
We encourage you to review this page regularly to stay informed about how we protect your information.